Return & Refund Policy

Overview

We accept returns on all products within 90 days of purchase. Partial returns are also accepted. We're committed to making the return process as simple as possible for our customers.

Return Process

1. No prior approval or return number is required

1. Simply send your items to: 5725 Shady Mill Way Glen Allen, VA 23059

Shipping Options

We offer two convenient ways to return your items:

Option 1: Free Return Label

• Email us at [email protected] to receive a prepaid return shipping label

• Most return labels will be for United States Postal Service (USPS)

Option 2: USPS Return to Sender

• Available for unopened packages only

• Hand your package to any USPS mail carrier or Post Office

• Request a "Return to Sender" service

• This service is provided free of charge by USPS

Refund Process

Timeline

• Return processing: Up to 7 business days

• Bank processing: Additional 3-5 business days

• Most refunds are completed within 3-5 business days of receiving your return

Refund Method

• All refunds will be issued to the original payment method used for purchase

• For refund status updates, contact us at [email protected]

Additional Information

• Total refund processing time may take up to 12 business days, though most are processed faster

• You can track your refund status by emailing us at [email protected]

• All return shipping costs are covered by us